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Terms of Service

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Ben Studio – Maternity & Newborn Photography
Location: Puducherry, India
Effective Date: [09-04-2025]

 

Please read these Terms of Service carefully before booking your session. By confirming a session with Ben Studio, you (the "Client") agree to the following terms and conditions.

1. Booking & Payment

 

1.1 Session Fee

  • A non-refundable booking fee Rs 1000 is required to secure your session date and time.

  • This fee will be deducted from your total session cost.

  • The remaining balance is due on or before the day of the session, payable via cash, bank transfer, or UPI.

  • The prices are non-negotiable and are subject to change without prior notice.

 

1.2 Session Confirmation

  • Sessions are considered booked only after the booking fee is received and confirmed by Ben Studio.

  • Availability is on a first-come, first-served basis.

 

2. Rescheduling & Cancellations

 

2.1 Client-Initiated Changes

  • Clients may reschedule their session once at no additional cost, provided at least 48 hours' notice is given.

  • Rescheduling requests made within 48 hours may require a new booking fee.

  • If the Client cancels the session entirely, the booking fee is non-refundable.

 

2.2 Studio-Initiated Changes

  • In the unlikely event that Ben Studio must cancel due to illness, emergency, or unforeseen circumstances, the Client may:

    • Reschedule at the next available date, or

    • Request a full refund of the booking fee.

 

3. Session Details

 

3.1 Location

  • All sessions are conducted at Ben Studio’s private home studio in Puducherry.

  • Outdoor or on-location sessions (e.g., maternity) may be offered upon request, subject to availability and additional fees.

 

3.2 Session Duration

  • Newborn sessions typically last 1.5 to 3 hours, depending on the baby’s mood and feeding/break needs.

  • Clients are encouraged to arrive on time and ensure the baby is well-fed before the session.

 

3.3 What’s Included ( depends on Package selection)

  • A pre-session consultation via call or WhatsApp.

  • Access to curated props, wraps, and backdrops.

  • A private online gallery to download final images.

 

4. Image Delivery & Editing

 

4.1 Turnaround Time

  • Edited digital images will be delivered within 2 to 3 weeks after the session.

 

4.2 Editing Style

  • All images are professionally retouched in Ben Studio’s signature soft and natural style.

  • Requests for extensive edits (e.g., body slimming, face swapping, coloring Haor) may not be honored or may incur additional charges.

 

4.3 Raw Files

  • RAW/unedited images will not be provided under any circumstances.

 

5. Client Rights & Usage

 

5.1 Client Duties

  • The client shall attest that he is the parent or legal guardian of the child listed and that he has full authority to consent and authorize Ben Studio to use their likenesses and names.    

  • The client (especially the mother) shall accompany the newborn or child’s ages below or equal to 12 months. Strictly no other people shall enter the studio during the photo session except the model’s parent / guardian / sibling.

  • The client shall assist with the photographer in obtaining the desired photographs.

  • The client shall not use any equipment / instrument which enable photo capture or video / audio recordings inside Ben Studio especially during photo session.

 

5.2 Usage Rights

  • Clients receive personal usage rights to all delivered images.

  • You may print, share, or store the images for personal use (e.g., family albums, social media).

  • Images may not be altered with filters or editing apps, or used commercially without written consent.

 

5.3 Studio Rights

  • Ben Studio retains copyright and may use selected images for:

    • Portfolio

    • Social media

    • Website

    • Marketing materials

  • If you prefer your images not to be shared publicly, please inform us in writing before the session.

 

6. Safety & Well-Being

 

6.1 Newborn Safety

  • Safety is our top priority. We follow baby-led posing and will never force a pose or use unsafe props.

  • If your baby is unwell or premature and requires a change of plans, we’re happy to reschedule.

 

6.2 Cleanliness & Health

  • The studio is thoroughly sanitized before each session.

  • All wraps, outfits, and props are cleaned and handled with care.

 

6.3 Guests

  • Only immediate family members are allowed in the studio unless prior arrangements are made.

  • Siblings are welcome but the client shall hold the responsibility of them during the photo session.

 

7. Liability

 

Ben Studio is not responsible for:

  • Any injury sustained by clients or their children during the session.

  • Any loss of personal items during the session.

  • Delays in delivery caused by factors beyond our control (e.g., power outages, illness).

  • The client shall be liable for the damage caused by the model/siblings or by the client themselves, to any materials that belong to the Ben Studio and shall be settled by paying compensation, equivalent to the damages caused. 

  • The client shall return defective product such as frames, mounts etc. to Ben Studio within 24 hours to facilitate replacement process. The warranty shall remain cancel on product misuse or inadequate handling.

 

All care will be taken to provide a safe, professional, and enjoyable experience.

 

8. Agreement

 

By booking a session, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you have any questions or require clarification, please contact us before your session.

 

Thank you for choosing Ben Studio. We’re honored to help preserve the beautiful memories of your growing family.

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